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Mercedes-Benz China apologises to customer who staged showroom protest over oil leak from new car

Mercedes-Benz has come under fire in China after a woman staged a showroom protest because her new CLS 300 coupe leaked oil and she said she could not get a straight answer from the dealer about a …

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Early Customer Basks In The Glow Of His New Tesla Solar Roof Tile Install

Another Tesla Solar Roof Tile customer has taken to the interwebs to show off his new system, and it gives us a view of what an installed retrofit system looks like. To date, installations of the sexy new Tesla Solar Roof Tiles have only trickled out, but Tesla CEO Elon Musk said at the Model Y unveiling last week that, “this is definitely going to be the year of the Solar Roof and Powerwall.”

CleanTechnica

Tesla Has The Highest Customer Loyalty Of All Car Brands

Studies demonstrate that Tesla has forged a unique bond with its customers. Last year, Consumer Reports found that Tesla has the highest rate of customer satisfaction of all car brands. Now, according to more recent research conducted by Experian, it turns out these high levels of satisfaction are translating into exceptionally high rates of customer loyalty as well

CleanTechnica

Tesla Model S Gets #1 Customer Satisfaction Rating


Originally published on Gas2.

tesla-model-s-driving

Though its stock price has fallen and the NHTSA is launching an investigation into a pair of on-the-road fires, the Tesla Model S remains the darling of both Wall Street and the automotive world. Besides, all that matters at the end of the day is happy customers, and the Tesla Model S has the happiest customers of any car out there.

A recent Consumer Reports satisfaction survey gave the Tesla a 99/100 rating, the highest rating the independent product testing magazine has seen in years. That is damn near perfect, and the next-best car, the Porsche Boxster, got a 95, with the Porsche 911 and the Chevy Volt both tying at 91 points each.

Consumer Reports also gave the Tesla Model S a 99/100 rating in its own tests, and the electric luxury sedan is one of the safest cars ever tested by the NHTSA. That said, the survey was conducted in the spring, before the first Tesla flambe made front page news, though the owners of both ruined Teslas have pledged to buy again.

That is some serious customer satisfaction, and another feather for Elon Musk’s crowded hat.

Source: Consumer Reports

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CleanTechnica

Abu Dhabi Environment Agency strenghtens customer service – Gulf News

Abu Dhabi: The Environment Agency-Abu Dhabi (EAD) reminded the public that its strategically located customer service centres throughout the Emirate provide prompt service. The centres cater to the specific needs of new and existing industrial facilities …
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Eclipse Berry Farms Sees Customer Service and Environmental Benefits from Shift to CHEP Pallets

Eclipse Berry Farms, LLC, a leading grower of berries and grape tomatoes, today announced the signing of a new contract with CHEP, an industry leader in pallet and container pooling solutions.
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